Legal documentation and technology background

Terms of Service

The framework for our partnership. We've designed these terms to protect both our innovation and your business interests.

Effective Date: January 2024

Welcome to Ironveil Systems. By accessing our digital infrastructure consulting or software development services, you're agreeing to the stipulations outlined here. We don't like fine print any more than you do, so we've kept this as straightforward as possible.

Our commitment is to provide industrial automation solutions that enhance your operations. In return, we expect a collaborative environment where specifications are clearly defined. Ever wondered why professional technology deployments require so much paperwork? It's simply to ensure everyone's on the same page regarding liability and scope.

Software Licencing

Detailed stipulations regarding the intellectual property of our custom-built industrial code and ongoing usage rights.

Hardware Warranty

Specific protections and manufacturer pass-through warranties for physical automation components installed on-site.

Consulting Liability

Defining the boundaries of our professional advice and the shared responsibility of digital infrastructure management.

Service SLAs

Clear expectations regarding support response times and the maintenance of your industrial revolution enhancements.

We believe in transparent pricing. All project milestones are billed at 30-day intervals unless specified otherwise in your individual Project Charter. What happens if a scope changes mid-sprint? We'll pause, document the change, and provide an updated estimate before moving a single line of code.

Service Category Billing Frequency Typical Terms
Consultancy Monthly Net 30
Custom Software Milestone-based 50% Upfront / 50% Completion

What Our Partners Say

Real feedback from the leaders we support.

Newland Chitsungo

Newland C.

"The clearest terms we've ever signed. Ironveil Systems makes the legal side of tech as seamless as their automation solutions."

Tarndeep Luen

Tarndeep Luen

Head of Operations

"We've spent 17 years dealing with vague vendors. Why did we choose Ironveil Systems? Because their contracts are as precise as their PLC programming. It's refreshing to see a technology partner that values clarity over confusion."

Zein Maull

Zein Maull

Why did we choose Ironveil Systems?

Because they stand behind their hardware warranties and software deployments with actual accountability. Our team feels protected.